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for the week of January 19, 2024

Education + Analysis for the Independent Agent

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Special Feature * Advantages of Big 'I' Membership * Commercial Lines * Back to Basics * Agency Management * Personal Lines * Insurance Laws & Statutes/Coverage Resources
From Foreseeability to an Atmosphere of Violence: Unraveling Multifamily Negligent Security Claims
Negligent security claims and other risk management problems plague today’s multifamily housing market. This article outlines the challenges facing multifamily housing owners, explains the standard of care allegations faced in court and offers solutions for reducing complex multifamily liability challenges. Understanding these challenges can help insurance agents educate their multifamily housing clients in the importance of facility security.
Agency Universe Study
Future One, a collaboration of the Big I and leading independent agency companies, has released findings from the 2022 Agency Universe Study. This study is hailed as the most comprehensive of the independent agency system. The study surveys a wealth of issues about independent agencies operating in the U.S. including their numbers, revenue base and sources, number of employees, ownership, mix of business, diversification of products, technology uses, non-insurance income sources, and marketing methods.
Danger! Watch Out for Changing Entity Types
You cannot assume the entity type you insured last year is the same entity type that exists this year. When insuring small businesses, you are fighting against several unseen entities – namely accountants and lawyers. These other professionals make changes to the small business without much thought to the problems these changes can cause your client’s insurance program.
Five BOP Gaps and Pitfalls Agents Should Watch
BOP policies are not “all that.” There are some gaps every agent must know and understand before settling on a BOP.
Insurers Increasingly Imposing Warranties and Safeguards on Commercial Property Policies
An interesting post on LinkedIn by risk management consultant Jack Schwartz, managing director at Davis + Gilbert Risk Management, caught my attention. The issue, according to Schwartz is that insurers are increasing the number of warranties placed on property policies, whether these are location-specific policies or smaller scheduled locations.
Why Do Insurance Policies Have Exclusions?
Every insurance policy has exclusions. In this article, we discuss the six main reasons for policy exclusions. This article covers those reasons and provides a few warning tips for insurance agents regarding disclosure of exclusions to policyholders.
Agency Employee Moonlighting
Citing tough economic times, an agency producer has ventured into a multi-level marketing operation and has sold energy conservation devices to several existing agency customers. The agency owner is concerned on many levels, not the least being the agency's potential liability for one of these defective products. How should this situation be handled?
Who Should Be Licensed in the Agency?
Is it an E&O exposure for a licensed agent/CSR to review and sign applications for an unlicensed CSR? If you have a CSR who is not licensed mailing out endorsements to an insured, can he/she sign his or her name on the endorsement's cover sheet? Or, is it better to be signed by a licensed employee? These are common questions we get, with the bottom line question being, "Who needs to be licensed in the agency?"
Can Our Agency Cancel or Non-Renew a Client?
In recent months, this has become a hot topic: Can our agency cancel or non-renew a nightmare client?
Is There Trouble When Using Yelp (and ALL Other Social Media)?
When your insureds use Yelp, Twitter or even Facebook they open themselves up to charges of libel and defamation of character. Is your personal lines client protected? A Yelper is out $20,000 because of this problem.
Personal and Advertising Injury: Another Case Where ISO May Be Broader
Proprietary coverage forms are not always better than Insurance Services Office (ISO) forms. Careful comparison is required to confirm the insured is not harmed by non-ISO language. A recent Illinois district court ruling highlights an incidence where ISO’s Personal and Advertising Injury wording may be broader and better for the insured.
Another Personal Auto Coverage Dilemma…Are You Up to the Task?
An ISO PAP is issued to mom and dad for 4 autos, 3 owned by dad and 1 owned by an adult son. Mom and dad drive 2 of the autos. The adult son that owns one of the autos drives it and lives in a separate household. The 4th auto is owned by dad but driven by another adult son who lives in his own, separate household. Are there any coverage problems?
Workers’ Compensation Glossary
A glossary of workers’ compensation terms.
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fax: 703.683.7556
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